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Privacy Policy
If you have an item that needs to be returned please contact your sales representative or the ecommerce department by phone for instructions. Returns will be refunded in the form they were purchased within 5-7 business days after item is received.
Unopened and Unused Items
Unopened items may be returned within 10
days of receiving item. If item was purchased locally it may be returned
for full refund, if item was delivered cost of pick-up and delivery
will not be covered. If item was shipped, the actual costs of outbound
and inbound shipping will not be covered, even if item was "free
shipping". We can help offer discounted rates on returned items but not
packaging.
Opened and Unused Items
Items that have been opened and not used may
be returned within 10 days of receiving item, if in resalable condition.
All returned items are subject to a 10% restocking fee for inspection,
cleaning and repackaging. Items that have been shipped will not have
inbound or outbound shipping costs refunded, even if item was "free
shipping". We can help offer discounted rates on returned items but
customer is responsible for packaging. *Unless manufacturer specified
return policy.
Defective Product
Devere Power Tools accept returns on "defective"
products. These items must be taken to a local service center to get a
recommended letter under warranty. Devere Power Tools will bound the
return fee from your location. And then we will arrange all document
needed to claim the warranty to Manufacturer including recommended
letter from your local service center. Devere Power Tools will be
responsible with Defective Product 100% for make sure all customer
satisfied.
Damaged Product
Devere Power Tools accept returns on damaged
equipment. Please note, Devere Power Tools only accept damaged equipment
if you receive the damaged because the shipping. ( Secure Payment
Warranty PayPal )
Cancelled Orders
No charges or loss will be applied as long as orders
are cancelled before items ship. If items has shipped standard return
policies apply.
Devere Power Tools
Devere Power Tools
Jl. Kalianak Barat No.116, Kalianak, Kec. Asemrowo,
Kota Surabaya, Jawa Timur,
Indonesia 60183
Call us: (+62) 813 8056 8110
Email :
info@deverepowertools.com
order@deverepowertools.com
contact@deverepowertools.com
www.deverepowertools.com